Like most NFL fans, Dean Blandino will watch games this fall and wonder what the hell the refs were thinking. But as the league's new instant-replay czar, only he'll be able to do something about it. The league created the position in response to blown calls last season. From the NFL's New York office, Blandino (and his team of 20) will call in during reviews and advise officials over their headsets. And though he's managed the review process for a decade, he's never refereed a real game – just like you.