Just PERFECT!
I got the khaki, it's very versatile & subtle. The exchangeable colored straps are a fabulous touch. The bag is great quality and super comfortable, even when loaded (it fits my 15" laptop, three books & a notebook, plus small items). I am very, very pleased with this purchase & it doesn't look nearly as big on the outside as it should for all the storage space.

Great Pack, a bit on the large side
This is an absolutely fantastic and versatile pack. Unfortunately, it was a bit too large for me, something I could not tell until I received the package. It would be great for long day hikes, undergrads, and the like!

Not jet black, light on small storage space but still love it!
First of all: I purchased "Jet Black" but the color is absolutely dark grey/gunmetal or whatever you want to call it. While I was somewhat disappointed about that, I love grey too so it works. Second: I love this bag for what it is. I went shopping for a new backpack because I wanted something a little more lean looking. It certainly didn't disappoint in that department. It's not as bulky as most backpacks I have owned in the past. That said, it seems like storage of small items was not planned well. It has two fairly tiny, very tight pockets for all of your smaller stuff. While paring down was part of the motivation for getting a new bag, I really thought I'd have just a tad more room for pens, pencils, and such. There's one more pocket on the outside but it's long and skinny it seems to be intended for a water bottle or something. So, as long as you're not a pack rat, this bag can meet your needs. In a nutshell: Minimal small stuff storage, poor color representation but still love this bag.