Resist the Upsell for a Free Upgrade
Bert Martinez, a consultant to the rental car industry for more than 20 years, says that the economy cars are the most popular and are often overbooked. When the last one drives off the lot, “they have to give you the upgrade, free of charge,” says Goldman. But they’re not going to tell you they’re out of sub-compacts until they’ve tried every trick in the book to get you to buy a nicer car. If someone is pestering you to upgrade, ask to see the sub-compact option, suggests Goldman. If they don’t have it, you’ll call their bluff.
One popular tactic in places like Colorado is saying the economy model can’t physically make it over alpine passes. Martinez says this is bull. “Under the law all vehicles must be maintained and be roadworthy at all times,” he says. Sure, you may not be able to go 80 miles per hour up a 13-percent grade, but you’ll make it to your destination.Back to top